> ## Documentation Index
> Fetch the complete documentation index at: https://docs.presenton.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Generation problems

> Fix failed outlines, stalled tasks, and malformed presentations.

## Cloud

* Retry with a smaller source and a clear, focused prompt.
* Reduce the requested slide count when a large job repeatedly times out.
* Confirm uploaded files finish processing before generation begins.
* For API tasks, preserve the request identifier and final response when contacting support.

## Self-hosted

* Verify the selected text provider URL, model name, and credentials.
* Confirm the model supports the structured output required by the release.
* Check container logs for provider, schema, timeout, or memory errors.
* Simplify the prompt and reduce slide count to separate model problems from capacity problems.
* Confirm `/app_data` is writable and has sufficient space.

If generation completes but the result is weak, improve the source, audience, goal, and outline before changing infrastructure.