Include these details
- Documentation and application version
- Cloud or self-hosted deployment mode
- The workflow and exact step that failed
- Expected and actual behavior
- Exact error text, HTTP status, or task state
- Time of the failure and whether it is repeatable
- For self-hosted deployments: operating system, deployment method, image tag, and relevant sanitized logs
Do not include
- API tokens, passwords, cookies, or private keys
- Provider secrets or complete environment files
- Confidential source documents or presentation content
- Personal information that is unrelated to the problem